MDDP Outsourcing: A Pioneer in Accounting Automation in Poland

Innovation and automation have always been the cornerstones of MDDP Outsourcing’s growth. In 2011, we became one of the first companies in Poland to implement a document workflow system, significantly streamlining accounting processes and setting new industry standards. This solution, developed in collaboration with IDEO and based on the LOGITO Workflow, became a milestone for both our organization and our clients.

Revolutionizing Accounting: The Birth of Flexi Workflow

The implementation of the Flexi Workflow system opened up unprecedented opportunities. Invoices could be scanned directly into the system or sent to dedicated EOD mailboxes, accelerating processes and reducing the risk of errors. The transaction class model allowed users to post documents without needing knowledge of account plans or VAT registers—users simply assigned documents to the appropriate category, such as “accounting services.”

Rafał Michniewicz, Partner and one of the project leaders, recalls:
“I remember the excitement we felt as we envisioned this system, knowing it would revolutionize our approach to work. It was the first step toward eliminating paper folders and streamlining processes. For 13 years, Flexi Workflow supported our ideas—from processing purchase invoices to pioneering efforts in implementing purchase orders.”

Innovations That Transformed Accounting Outsourcing in Poland

The Flexi Workflow system introduced solutions ahead of their time, including:

• OCR technology for automatic data extraction from invoices,
• Flexible document workflow rules that accommodated both internal processes and client approvals,
• Dual-monitor functionality, which significantly boosted work efficiency,
• A purchase order feature, eliminating the need to process repetitive invoices in the future.

Michał Bartosiński, Senior IT Manager, emphasizes:
“Flexi Workflow was a milestone in our history and in the digitalization of the industry. It enabled us to process over 808,000 documents for 633 clients. Its decommissioning after 13 years marks the end of an era, but also the beginning of a new one—powered by even more advanced tools.”

Migration to WEBCON BPS: The Future of Accounting Outsourcing

The migration of MDDP Outsourcing clients to the modern WEBCON BPS system, which replaced Flexi Workflow, was a natural step in our evolution. This new tool, equipped with advanced automation and reporting features, allows us to deliver top-tier accounting services while enhancing service quality and reducing process times.

Why MDDP Outsourcing Sets the Standard for Automation

The story of Flexi Workflow exemplifies how MDDP Outsourcing continuously invests in technological development to provide the best solutions for its clients. We take pride in being among the first in Poland to implement electronic document workflow systems and in consistently raising the standards for accounting outsourcing services.

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